Exercise objective
This QA article uses realistic BCM content to verify the admin portal create, edit, preview, revision, and archive workflow. A useful exercise should validate activation decisions, response roles, communication timing, supplier dependencies, and evidence capture before a disruption occurs.
Scenario example
For example, a payment operations team can run a tabletop exercise where the primary site is unavailable, the case management platform is degraded, and a critical supplier has delayed incident updates. The facilitator records RTO, RPO, workaround assumptions, decision owners, and customer communication approvals.
- Confirm activation criteria and escalation owner.
- Validate manual workaround capacity.
- Record recovery evidence and corrective actions.
Readiness checklist
| Area | Evidence |
|---|---|
| People | Role owners and alternates confirmed. |
| Technology | Recovery timing checked against business need. |
| Supplier | Escalation path and notification duty confirmed. |
FAQ
How often should exercises run? Important services should be exercised at a cadence that reflects risk, change, and regulatory expectation.
Review related BCM.Center guidance before approving the exercise plan.